Grievance Redressal Portal
How can we help you?
Reach our support team across multiple channels. We are here Monday to Friday: 8:30 AM – 5:30 PM, Saturday: 10 AM – 1 PM. Closed on public holidays.
Customer Complaint Portal
We are dedicated to maintaining the highest standard of integrity. This portal provides a formal, structured framework for clients and stakeholders to voice legitimate concerns regarding our products, services, or operational decisions. Every submission is handled with strict professional objectivity and escalated appropriately to ensure an impartial resolution.
Escalation Matrix & Contact Directory
If you are not satisfied with the initial response received, or if your grievance has not been addressed within the standard turnaround time, you may escalate the matter to our specialised compliance teams:
Grievance Redressal Policy Download
Department
Designated Contact Person
Corporate Address
Contact No.
Email Id
Working Hours
Customer Care
Jeevana Santosh/Murali K
#24, Pavanaja Arcade, 1st Floor, 4th Block, Kumara Park West, Sheshadripuram, Bangalore-560020
080 - 4718 5579, 080- 4367 6869 Extn. 825/831
support@shriramfs.com
Monday to Friday: 8:30 AM – 5:30 PM · Saturday: 10 AM – 1 PM · Closed on public holidays.
Head of Customer Care
Arathinathan J M
#24, Pavanaja Arcade, 1st Floor, 4th Block, Kumara Park West, Sheshadripuram, Bangalore-560020
080 - 4367 6869 Extn. 805
grievance@shriramfs.com
Monday to Friday: 8:30 AM – 5:30 PM · Saturday: 10 AM – 1 PM · Closed on public holidays.
Compliance Officer
Sandhya
#24, Pavanaja Arcade, 1st Floor, 4th Block, Kumara Park West, Sheshadripuram, Bangalore-560020
080 - 4367 6869 Extn. 874
compliance@shriramfs.com
Monday to Friday: 8:30 AM – 5:30 PM · Saturday: 10 AM – 1 PM · Closed on public holidays.
CEO
Amit Golia
DYNASTY BUSINESS PARK,1ST FLOOR, OFFICE NO.: 101-105,‘A’ WING,NEAR J B NAGAR METRO STATION,ANDHERI KURLA ROAD, ANDHERI EAST,MUMBAI – 400059.
022 - 69032903
ceo@shriramfs.com
Monday to Friday: 8:30 AM – 5:30 PM · Saturday: 10 AM – 1 PM · Closed on public holidays.
If your complaint remains unresolved after escalating to the contacts above, you may take it up with SEBI on the SEBI SCORES portal, or initiate online dispute resolution through the SMART ODR portal, as required under SEBI guidelines.